How we work & why clients choose us
We know you have business priorities and constraints. We know you don’t always start from a green field. We know your projects are critical to your success. That’s why we provide reliable, dependable insights and expertise that takes your business reality into account.
Our clients value dependable, verifiable UX research and advice they can trust beyond a shadow of doubt
Our work follows ISO 9241, IEC 62366, WCAG, and other internationally-defined standards, processes, and laws. Scientifically-validated methods ensure our research is bias-free, effective, to the point, and quick.
ISO 9241 Usability Engineering
The word “Usability” has been used and abused to mean different things to different people. For general software we work according to ISO 9241, the world standard on usability.
CIF ISO 25062 Reporting for Usability Tests
Our usability reports are standardized in the “Common Industry Format”. They are customized for each stakeholder, actionable from the first line, and importable in Jira.
IEC 62366 & IEC 60601-1-6 Medical Devices
Our experience with the development of software, hardware, and electronics allows us to smoothly support all three aspects of development for your medical device.
FDA Guidance on Human Factors & Usability
The US FDA requirements for medical devices are not the same as the EU. We keep both sets of requirements in mind when supporting the development of your medical device.
IEC 62304 Medical Device Software Lifecycle
The development of medical device software has strict lifecycle requirements. We take care to respect these requirements and integrate our work into your product development process.
ISO 14971 Medical Device Risk Management
Usability mistakes are an essential contributor to risk in medical devices. We help you to avoid and resolve usability problems, as well as to estimate and manage residual risk.
ISO 9241-171 & WCAG Accessibility
Accessibility has become an essential requirement not only for users, but also from the legal point of view. We rely on ISO 9241-171 and WCAG to ensure your desktop software as well as your web apps and websites are accessible.
EN 301 549 Accessibility Standard
With 2025 on the horizon and uncomfortably close, it is crucial for your products to comply with the European Accessibility Act. To ensure a smooth and reliable compliance with the EAA, we base our recommendations and guidance on this harmonized standard.
Our clients value usability, UX and research expertise that holds up with their business-critical initiatives
Factorsixty is the partner they rely on to de-risk the development and launch of complex, mission-critical digital products and services. Here’s how we set you up for success at any step of your product cycle:
Cross-Industry expertise
We bring in broad domain expertise from across many industries and help you identify and implement successful approaches from other fields.
Research-informed design
With a wide array of scientifically-validated methods, we help you make product decisions that are always informed and on the right path.
Business priorities in sight
We listen to your business priorities, needs, and constraints. Then we design our work so that it best addresses user needs and business reality.
Early testing
Risk prevention & management
Strategic capabilities
We partner with you to build internal capabilities, enabling autonomy and continued optimization after project completion.
Our clients value independence
Our clients choose us
