Usability reports

Factorsixty’s usability audit reports are organized and formatted according to the Common Industry reporting Format, CIF ISO 25062. This makes it easy to understand for managers, developers, and designers all over the world. The developer’s report contains a prioritized list of usability problems with screenshots, descriptions, and concrete recommendations on how to solve the problems. The management report contains higher-level action and strategy points on how to solve the current problems and how to make sure they don’t occur again. The recommendations are prioritized and divided into short-, medium-, and long-term time-frames.

Depending on the language your team uses, we can provide usability reports in English or German, or both. The reports contain the following information:

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Executive Summary

A high level, actionable overview with key information for decision makers.

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Introduction

A description of the product that was evaluated and the evaluation objectives.

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Methods

A description of the methods used in the evaluation and proof of their scientific validity.

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Procedures

Instructions and procedures followed during the evaluation.

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Usability Metrics

Explanation of the metrics used to evaluate the usability of the product.

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Evaluation Results

Findings from the usability evaluation and concrete recommendations for improvement.

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Appendices

The questionnaires and other data that were used or generated during the evaluation.

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References

References to authoritative, scientific sources to support the findings and recommendations.