Usability Audit

A Usability Audit is the first step towards optimizing your product, because it is a very cost-effective way to find a large number of usability mistakes. Our experts check your software, online-shop, website, or product, and pay attention to whether the ISO9241 standard is fulfilled. We document the mistakes we find and compile them in two reports, one for the management and one for the development teams.

Factorsixty’s usability audit reports are organized and formatted according to the Common Industry reporting Format, CIF ISO 25062. This format is recognized all over the world and is understandable and directly actionable by managers, developers, and designers alike. The reports contain both low-level problems and recommendations to fix them, and high-level strategies and action points for sustainable improvement.

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Concrete, standards-based improvement advice and guidelines.

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Data on the scientific validity and repeatability of our findings.

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Screenshots and explanations of usability problems found.

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A checklist to prevent problems in the next version of your product.

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List of problem-free areas so you can focus your energies better.

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Quotes from users and experts on their experience with your product.